SMS

SMS text messages are currently the most effective contact method available to reach your customers for appointment reminders and marketing.
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• SMS messages are guaranteed to be seen by the customer. Most phones, including the iPhone, require acknowledgement of a text message before making calls or opening other programs.
• Front desk staff will have to make less appointment reminder and confirmation calls. Customers can automatically confirm their appointments via a reply SMS message.
• A forgotten appointment is lost revenue for the salon.Our automated appointment confirmation service will send reminders to your customers at an interval you select, without you having to do any work.
• Bring in repeat business. Using our marketing engine, you can send marketing SMS messages to a filtered list, or entire list, of your clients.
• Make your customers feel more comfortable. With the click of a button from our walk-in queue, you can send a message letting your customer know their service provider is ready for them. This allows them to visit nearby shops instead of sitting in a chair waiting for their turn.
• Make chatting with the salon more convenient. A customer can reply to an SMS message with a question, and the front desk operators can see those messages and respond back.